Resolved after 1 hour 15 minutes, affecting Portal and Terminal, on July 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
PortalTerminal
Update timeline
- investigating Jul 25, 2026, 04:34 AM UTC
We are investigating an issue affecting pay with balance. Clients may be unable to complete pay with balance at this time. We are working to resolve the issue and will update as soon as we have more information.
- identified Jul 25, 2026, 05:02 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 25, 2026, 05:03 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 25, 2026, 05:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 25, 2026, 05:49 AM UTC
Pay with balance is online. This incident has been resolved.
Your product runs on more than Breakout
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services