Braintrust incident

High 504 error rate in EU data plane

Minor Resolved View vendor source →

Braintrust experienced a minor incident on July 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 09:01 AM UTC
Resolved
Jul 16, 2026, 09:01 AM UTC
Duration
—
Detected by Pingoru
Jul 16, 2026, 09:01 AM UTC

Update timeline

  1. investigating Jul 16, 2026, 08:32 AM UTC

    Status: Investigating The hosted EU data plane is currently experiencing a very high rate of 504 errors. Affected components Centrally-Hosted Data Plane (EU) (Full outage)

  2. resolved Jul 16, 2026, 09:01 AM UTC

    Status: Resolved We have reverted to an older configuration to avoid an AWS outage with Cloudfront. Affected components Centrally-Hosted Data Plane (EU) (Operational)