Braintrust incident

Elevated 5XXs on Control Plane API

Minor Resolved View vendor source →

Braintrust experienced a minor incident on September 4, 2026 affecting Web UI / Control Plane, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 03:52 PM UTC
Resolved
Sep 04, 2026, 03:52 PM UTC
Duration
—
Detected by Pingoru
Sep 04, 2026, 03:52 PM UTC

Affected components

Web UI / Control Plane

Update timeline

  1. investigating Sep 04, 2026, 03:19 PM UTC

    Status: Investigating We are investigating elevated errors affecting the Braintrust control plane APIs. Some users may experience failures when accessing projects, prompts, settings, or creating new resources. Affected components Web UI / Control Plane (Partial outage)

  2. monitoring Sep 04, 2026, 03:34 PM UTC

    Status: Monitoring We have mitigated the issue causing elevated errors in the Braintrust control plane APIs, we are continuing to monitor closely. Affected components Web UI / Control Plane (Degraded performance)

  3. resolved Sep 04, 2026, 03:52 PM UTC

    Status: Resolved The issue causing elevated errors in the Braintrust control plane APIs has been resolved. Affected components Web UI / Control Plane (Operational)