Braintrust incident

Database load issues with control plane

Minor Resolved View vendor source →

Braintrust experienced a minor incident on March 21, 2026 affecting Web UI / Control Plane, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2026, 12:23 AM UTC
Resolved
Mar 21, 2026, 12:23 AM UTC
Duration
Detected by Pingoru
Mar 21, 2026, 12:23 AM UTC

Affected components

Web UI / Control Plane

Update timeline

  1. investigating Mar 20, 2026, 11:07 PM UTC

    Status: Investigating The control plane is experiencing very high load. Affected components Web UI / Control Plane (Partial outage)

  2. monitoring Mar 20, 2026, 11:14 PM UTC

    Status: Monitoring Error rates have recovered by database usage is still high. Affected components Web UI / Control Plane (Degraded performance)

  3. monitoring Mar 21, 2026, 12:09 AM UTC

    Status: Monitoring Database size is being increased. This will cause a short outage. Affected components Web UI / Control Plane (Full outage)

  4. monitoring Mar 21, 2026, 12:15 AM UTC

    Status: Monitoring DB upgrade complete. CPU usage appears to be at normal levels. Monitoring for now. Affected components Web UI / Control Plane (Operational)

  5. resolved Mar 21, 2026, 12:23 AM UTC

    Status: Resolved Load issues have subsided Affected components Web UI / Control Plane (Operational)