Braintrust experienced a minor incident on April 13, 2026 affecting AI Gateway and Web UI / Control Plane, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 13, 2026, 09:38 PM UTC
Status: Investigating We experienced a brief period of degraded performance on the Braintrust hosted control plane due to elevated database load. The issue was caused by an internal traffic spike to a specific query pattern. Affected components Centrally-Hosted Data Plane (US) (Operational) Web UI / Control Plane (Full outage) Centrally-Hosted Data Plane (EU) (Operational) AI Gateway (Operational)
- resolved Apr 13, 2026, 09:51 PM UTC
Status: Resolved Performance quickly returned to normal when the problematic query was identified and remediated, and we are implementing safeguards to prevent similar future issues. Affected components Centrally-Hosted Data Plane (US) (Operational) Web UI / Control Plane (Operational) Centrally-Hosted Data Plane (EU) (Operational) AI Gateway (Operational)