Braintrust incident

Control plane database degradation

Minor Resolved View vendor source →
Started
Apr 13, 2026, 09:51 PM UTC
Resolved
Apr 13, 2026, 09:51 PM UTC
Duration
Detected by Pingoru
Apr 13, 2026, 09:51 PM UTC

Affected components

AI GatewayWeb UI / Control Plane

Update timeline

  1. investigating Apr 13, 2026, 09:38 PM UTC

    Status: Investigating We experienced a brief period of degraded performance on the Braintrust hosted control plane due to elevated database load. The issue was caused by an internal traffic spike to a specific query pattern. Affected components Centrally-Hosted Data Plane (US) (Operational) Web UI / Control Plane (Full outage) Centrally-Hosted Data Plane (EU) (Operational) AI Gateway (Operational)

  2. resolved Apr 13, 2026, 09:51 PM UTC

    Status: Resolved Performance quickly returned to normal when the problematic query was identified and remediated, and we are implementing safeguards to prevent similar future issues. Affected components Centrally-Hosted Data Plane (US) (Operational) Web UI / Control Plane (Operational) Centrally-Hosted Data Plane (EU) (Operational) AI Gateway (Operational)

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