Braintrust experienced a minor incident on May 6, 2026 affecting Web UI / Control Plane, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 11:35 PM UTC
Status: Investigating We're observing a high rate of errors on the production control plane which is causing errors on braintrust.dev and data plane operations. Affected components Web UI / Control Plane (Partial outage)
- identified May 06, 2026, 12:08 AM UTC
Status: Identified We have identified the cause and are working with an upstream provider on a fix. Affected components Web UI / Control Plane (Partial outage)
- monitoring May 06, 2026, 12:10 AM UTC
Status: Monitoring We are actively monitoring the fix. Affected components Web UI / Control Plane (Partial outage)
- resolved May 06, 2026, 12:23 AM UTC
Status: Resolved We are no longer seeing issues. Affected components Web UI / Control Plane (Operational)
- resolved May 06, 2026, 12:41 AM UTC
Status: Resolved The issue was caused by our firewall provider unexpectedly blocking traffic despite safeguards we had in place to prevent this behavior. We are actively working with the vendor on additional mitigation measures to reduce the likelihood of this occurring again. Affected components Web UI / Control Plane (Operational)
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