BrainPOP incident

Site slowness and 504 errors

Minor Resolved View vendor source →

BrainPOP experienced a minor incident on November 27, 2018 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 18h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2018, 07:18 PM UTC
Resolved
Nov 28, 2018, 01:55 PM UTC
Duration
18h 37m
Detected by Pingoru
Nov 27, 2018, 07:18 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français

Update timeline

  1. investigating Nov 27, 2018, 07:18 PM UTC

    Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

  2. monitoring Nov 27, 2018, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 28, 2018, 01:55 PM UTC

    This incident has been resolved.