BrainPOP incident

Site slowness and 504 errors

Minor Resolved View vendor source →

BrainPOP experienced a minor incident on November 28, 2018 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2018, 03:30 PM UTC
Resolved
Dec 01, 2018, 12:10 AM UTC
Duration
2d 8h
Detected by Pingoru
Nov 28, 2018, 03:30 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français

Update timeline

  1. investigating Nov 28, 2018, 04:36 PM UTC

    Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

  2. investigating Nov 29, 2018, 03:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 01, 2018, 12:10 AM UTC

    This incident has been resolved.