BrainPOP incident

Issues completing store orders

Notice Resolved View vendor source →

BrainPOP experienced a notice incident on September 24, 2019, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2019, 02:50 PM UTC
Resolved
Sep 24, 2019, 04:57 PM UTC
Duration
2h 6m
Detected by Pingoru
Sep 24, 2019, 02:50 PM UTC

Update timeline

  1. investigating Sep 24, 2019, 02:50 PM UTC

    We're currently investigating issues related to order completion page display in our store. Orders are successfully completed and users should receive confirmation emails. We'll provide additional updates as soon as possible!

  2. resolved Sep 24, 2019, 04:57 PM UTC

    This incident has been resolved.