BrainPOP experienced a minor incident on October 7, 2019 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français
Update timeline
- investigating Oct 07, 2019, 05:41 PM UTC
Some users may be experiencing site slowness or other loading issues with BrainPOP Jr. or BrainPOP ELL. We're aware and working on it! Thank you for your patience!
- identified Oct 07, 2019, 06:43 PM UTC
Our CDN provider is experiencing localized issues in the NY Region. Users in this region may be experiencing slowness on BrainPOP Jr., BrainPOP ELL, and our teacher and student dashboards. We're actively monitoring the issue and will update when it has been resolved.
- resolved Oct 07, 2019, 08:54 PM UTC
Site performance should be restored for users in the NY Region.