BrainPOP incident

Video Streaming Issue

Minor Resolved View vendor source →

BrainPOP experienced a minor incident on December 11, 2019 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2019, 05:24 PM UTC
Resolved
Dec 11, 2019, 08:35 PM UTC
Duration
3h 10m
Detected by Pingoru
Dec 11, 2019, 05:24 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français

Update timeline

  1. identified Dec 11, 2019, 05:24 PM UTC

    Some users may be experiencing video streaming issues and slowness loading our sites due to a CDN outage. We're actively monitoring and apologize for any inconvenience.

  2. monitoring Dec 11, 2019, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2019, 08:35 PM UTC

    This incident has been resolved.