BrainPOP experienced a minor incident on April 21, 2020 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP FrançaisiOS Apps
Update timeline
- identified Apr 21, 2020, 12:08 PM UTC
We’re aware that users are experiencing issues logging into our sites. We’re working on it, and expect it to be up and running within the next few hours. We appreciate your patience!
- monitoring Apr 21, 2020, 02:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2020, 02:53 PM UTC
This incident has been resolved.