BrainPOP experienced a minor incident on April 21, 2020 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français
Update timeline
- investigating Apr 21, 2020, 03:45 PM UTC
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!
- investigating Apr 21, 2020, 03:46 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 21, 2020, 05:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2020, 01:41 PM UTC
This incident has been resolved.