BrainPOP experienced a minor incident on April 27, 2020 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP FrançaisiOS Apps
Update timeline
- identified Apr 27, 2020, 02:57 PM UTC
Some users may be experiencing periods of slowness with our sites due to network routing issues. We are working on mitigating this situation now, and appreciate you patience!
- identified Apr 27, 2020, 03:03 PM UTC
We are continuing to work with our provider on a fix for this issue.
- monitoring Apr 27, 2020, 03:43 PM UTC
A fix has been implemented and we are monitoring the performance.
- resolved Apr 27, 2020, 06:01 PM UTC
This incident has been resolved.