BrainPOP incident

Site Performance Issues

Minor Resolved View vendor source →

BrainPOP experienced a minor incident on October 1, 2020 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2020, 08:07 PM UTC
Resolved
Oct 01, 2020, 08:30 PM UTC
Duration
23m
Detected by Pingoru
Oct 01, 2020, 08:07 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français

Update timeline

  1. investigating Oct 01, 2020, 08:07 PM UTC

    Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

  2. investigating Oct 01, 2020, 08:11 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 01, 2020, 08:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 01, 2020, 11:58 PM UTC

    This incident has been resolved.