BrainPOP incident

Site Performance Issues

Minor Resolved View vendor source →

BrainPOP experienced a minor incident on November 19, 2020 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2020, 07:45 PM UTC
Resolved
Nov 19, 2020, 06:45 PM UTC
Duration
Detected by Pingoru
Nov 19, 2020, 07:45 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français

Update timeline

  1. investigating Nov 19, 2020, 06:21 PM UTC

    Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

  2. monitoring Nov 19, 2020, 06:38 PM UTC

    Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.

  3. resolved Nov 19, 2020, 07:16 PM UTC

    This incident has been resolved.