BrainPOP incident

Site Performance Issues

Minor Resolved View vendor source →

BrainPOP experienced a minor incident on December 4, 2020 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2020, 07:16 PM UTC
Resolved
Dec 04, 2020, 10:23 PM UTC
Duration
3h 6m
Detected by Pingoru
Dec 04, 2020, 07:16 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français

Update timeline

  1. identified Dec 04, 2020, 07:16 PM UTC

    Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

  2. monitoring Dec 04, 2020, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2020, 10:23 PM UTC

    This incident has been resolved.