BrainPOP incident

Site slowness or 504 errors

Minor Resolved View vendor source →

BrainPOP experienced a minor incident on November 27, 2018 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2018, 02:42 PM UTC
Resolved
Nov 27, 2018, 05:23 PM UTC
Duration
2h 40m
Detected by Pingoru
Nov 27, 2018, 02:42 PM UTC

Affected components

BrainPOPBrainPOP Jr.BrainPOP ELLBrainPOP EspañolBrainPOP Français

Update timeline

  1. investigating Nov 27, 2018, 02:42 PM UTC

    Some users may be experiencing site slowness or other loading issues. We're aware and working on it!

  2. monitoring Nov 27, 2018, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 27, 2018, 05:23 PM UTC

    This incident has been resolved.