BrainPOP incident
BrainPOP Service Disruption Across all Sites – Our team is working on a fix
BrainPOP experienced a major incident on March 10, 2025 affecting BrainPOP and BrainPOP Jr. and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 10, 2025, 01:35 PM UTC
Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!
- investigating Mar 10, 2025, 01:36 PM UTC
We will provide updates as we work toward a resolution.
- investigating Mar 10, 2025, 02:55 PM UTC
We are continuing to investigate this issue.
- resolved Mar 10, 2025, 03:55 PM UTC
Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!