Bottled incident

Connection issue

Critical Vendor's status page →

Resolved after 2 hours 27 minutes, affecting Mobile App, on June 12, 2025.

monitoring Jun 12, 2025, 07:30 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 12, 2025, 06:12 PM UTC
Resolved
Jun 12, 2025, 08:40 PM UTC
Duration
2h 27m
Detected by Pingoru
Jun 12, 2025, 06:12 PM UTC

Affected components

Mobile App

Update timeline

  1. investigating Jun 12, 2025, 06:12 PM UTC

    We are currently investigating this issue.

  2. identified Jun 12, 2025, 06:23 PM UTC

    Our database provider is down. Waiting for them to plug it back in, should be back (hopefully) in a few minutes. Hand tight matey!

  3. identified Jun 12, 2025, 06:23 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 12, 2025, 06:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 12, 2025, 07:30 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 12, 2025, 08:40 PM UTC

    This incident has been resolved.

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