BOSSDesk experienced a major incident on November 18, 2025 affecting Web and API and 1 more component, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
WebAPISiteAgent ServicesDocumentationForum
Update timeline
- resolved Nov 19, 2025, 04:12 PM UTC
BOSSDesk went down due to a widespread Cloudflare outage. Cloudflare’s network began experiencing significant failures to deliver core network traffic. This showed up to Internet users trying to access BOSSDesk site as an error page indicating a failure within Cloudflare’s network. Once Cloudflare fixed their network issue, BOSSDesk site was up immediately and fully functional.