BOSSDesk incident

BOSSDesk Degraded Performance

Resolved after 16 minutes, affecting Web and API and 1 more, on September 17, 2025.

resolved Sep 17, 2025, 03:10 PM UTC

The offending service was identified and response times should be back to normal.

Started
Sep 17, 2025, 02:54 PM UTC
Resolved
Sep 17, 2025, 03:10 PM UTC
Duration
16m
Detected by Pingoru
Sep 17, 2025, 02:54 PM UTC

Affected components

WebAPISiteAgent Services

Update timeline

  1. investigating Sep 17, 2025, 02:54 PM UTC

    We are experiencing slow or degraded performance across BOSSDesk in relation to a new update. We are working to resolve the issue presently.

  2. resolved Sep 17, 2025, 03:10 PM UTC

    The offending service was identified and response times should be back to normal.

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