Booqable incident

Main Booqable Application Unavailable Due to Heroku Outage

Critical Resolved View vendor source →

Booqable experienced a critical incident on October 20, 2025 affecting Web application, lasting 22h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:17 PM UTC
Resolved
Oct 21, 2025, 02:21 PM UTC
Duration
22h 4m
Detected by Pingoru
Oct 20, 2025, 04:17 PM UTC

Affected components

Web application

Update timeline

  1. identified Oct 20, 2025, 02:59 PM UTC

    The main Booqable application is currently unavailable due to a widespread outage affecting our main hosting provider — Heroku. We’re monitoring Heroku’s status closely and will restore full access as soon as their services are back online.

  2. monitoring Oct 20, 2025, 07:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 02:21 PM UTC

    This incident has been resolved.