Bonusly incident

Rewards Fulfillment Temporarily Unavailable

Major Resolved View vendor source →

Bonusly experienced a major incident on May 13, 2022 affecting Rewards, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2022, 02:26 PM UTC
Resolved
May 13, 2022, 08:03 PM UTC
Duration
5h 37m
Detected by Pingoru
May 13, 2022, 02:26 PM UTC

Affected components

Rewards

Update timeline

  1. investigating May 13, 2022, 02:26 PM UTC

    Rewards fulfillment may be temporarily delayed or unavailable. We are currently investigating.

  2. investigating May 13, 2022, 04:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 13, 2022, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2022, 08:03 PM UTC

    This incident has been resolved.