Affected components
Rewards
Update timeline
- investigating Apr 07, 2026, 01:01 PM UTC
We are currently experiencing intermittent issues with rewards redemption. Some users may encounter timeouts or delays when attempting to redeem rewards. Our engineering team is actively investigating the root cause. We will provide updates as we learn more.
- investigating Apr 07, 2026, 03:57 PM UTC
We identified a slow query in our rewards infrastructure and implemented a query improvement to resolve.
- resolved Apr 07, 2026, 04:01 PM UTC
This incident has been resolved.
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