Bonusly incident
GIF Images fail to load in Mozilla and Chromium browsers
Bonusly experienced a minor incident on October 5, 2022 affecting Recognition, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Recognition
Update timeline
- identified Oct 05, 2022, 09:04 PM UTC
Bonusly is aware that users are experiencing cases where GIF images associated with Bonuses fail to load in the UI. This is due to an undocumented change in Mozilla and Chromium browsers that prevents loading of video content into HTML image tags. We are currently researching a fix.
- resolved Oct 07, 2022, 02:57 PM UTC
Gifs for new posts should now show up in your Bonusly feed across all browsers.