Bonusly incident

Investigating intermittent 502 bad gateway while browsing the application

Minor Resolved View vendor source →

Bonusly experienced a minor incident on October 17, 2022 affecting Recognition, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 09:11 PM UTC
Resolved
Oct 18, 2022, 02:48 AM UTC
Duration
5h 36m
Detected by Pingoru
Oct 17, 2022, 09:11 PM UTC

Affected components

Recognition

Update timeline

  1. investigating Oct 17, 2022, 09:11 PM UTC

    Investigating intermittent 502 bad gateway while browsing the application

  2. investigating Oct 17, 2022, 09:11 PM UTC

    We are continuing to investigate intermittent 502 bad gateway while browsing the application

  3. investigating Oct 17, 2022, 09:28 PM UTC

    The issue has been resolved. We are monitoring error rates

  4. monitoring Oct 17, 2022, 09:32 PM UTC

    The issue has been resolved. We are monitoring error rates

  5. resolved Oct 18, 2022, 02:48 AM UTC

    This incident has been resolved.