Bonusly incident

Degraded Performance

Minor Resolved View vendor source →

Bonusly experienced a minor incident on November 28, 2022 affecting API and Recognition and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 08:42 PM UTC
Resolved
Nov 28, 2022, 11:10 PM UTC
Duration
2h 28m
Detected by Pingoru
Nov 28, 2022, 08:42 PM UTC

Affected components

APIRecognitionRewards

Update timeline

  1. investigating Nov 28, 2022, 08:08 PM UTC

    Our systems have alerted us to slowness in the Bonusly application. We are currently investigating.

  2. monitoring Nov 28, 2022, 08:21 PM UTC

    We have identified the issue, pushed, a fix, and are currently monitoring to ensure the issue is resolved.

  3. investigating Nov 28, 2022, 08:42 PM UTC

    While monitoring, we discovered an issue with our API. We are currently investigating.

  4. identified Nov 28, 2022, 09:32 PM UTC

    We have identified the root cause of our API issues and are rolling out a fix.

  5. monitoring Nov 28, 2022, 09:43 PM UTC

    We have implemented a fix for the API and are monitoring for further issues.

  6. resolved Nov 28, 2022, 11:10 PM UTC

    This incident has been resolved.