Bonusly incident

Investigating elevated alert rates

Major Resolved View vendor source →

Bonusly experienced a major incident on November 28, 2023 affecting API and Recognition and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 05:14 PM UTC
Resolved
Nov 28, 2023, 05:49 PM UTC
Duration
34m
Detected by Pingoru
Nov 28, 2023, 05:14 PM UTC

Affected components

APIRecognitionRewards

Update timeline

  1. investigating Nov 28, 2023, 05:14 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 28, 2023, 05:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 28, 2023, 05:35 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 28, 2023, 05:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 28, 2023, 05:49 PM UTC

    This incident has been resolved.