Bonusly incident

Intermittent loading failures

Major Resolved View vendor source →

Bonusly experienced a major incident on May 15, 2024 affecting API and Recognition, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 07:01 PM UTC
Resolved
May 15, 2024, 09:41 PM UTC
Duration
2h 39m
Detected by Pingoru
May 15, 2024, 07:01 PM UTC

Affected components

APIRecognition

Update timeline

  1. investigating May 15, 2024, 07:01 PM UTC

    We are currently experiencing intermittent loading failures of the Bonus.ly application and APIs.

  2. investigating May 15, 2024, 07:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 15, 2024, 07:58 PM UTC

    A fix has been implemented and we are monitoring for additional issues.

  4. resolved May 15, 2024, 09:41 PM UTC

    This incident has been resolved.