Bonusly incident

Bonus.ly Site is Inaccessible

Major Resolved View vendor source →

Bonusly experienced a major incident on May 15, 2024 affecting API and Recognition and 1 more component, lasting 20h 54m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 11:55 PM UTC
Resolved
May 16, 2024, 08:49 PM UTC
Duration
20h 54m
Detected by Pingoru
May 15, 2024, 11:55 PM UTC

Affected components

APIRecognitionRewards

Update timeline

  1. investigating May 15, 2024, 11:55 PM UTC

    We are currently investigating this issue.

  2. investigating May 16, 2024, 06:12 AM UTC

    Functionality is restored, although we're keeping an eye on things to make sure they stay performant.

  3. investigating May 16, 2024, 09:30 AM UTC

    We are continuing to investigate this issue.

  4. monitoring May 16, 2024, 02:56 PM UTC

    The application has been partially restored. We are continuing to monitor and resolve additional issues.

  5. monitoring May 16, 2024, 03:46 PM UTC

    Additional functionality has been restored. We are continuing to monitor performance.

  6. monitoring May 16, 2024, 04:05 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 16, 2024, 08:49 PM UTC

    The system is operating normally.