Bonusly experienced a major incident on September 18, 2024 affecting Recognition, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Recognition
Update timeline
- identified Sep 18, 2024, 03:54 PM UTC
Picking recipients from the Give recognition box isn't returning a list. We've identified the root cause and are deploying the update. We expect to have this fixed in 30 minutes. Current time is 9:53am MT.
- monitoring Sep 18, 2024, 04:05 PM UTC
We've reverted Bonusly to a known working version. Making sure things are working normally.
- resolved Sep 18, 2024, 05:55 PM UTC
We've confirmed our fix works and the Give recognition box is fully operational.