Bonusly incident

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Major Resolved View vendor source →

Bonusly experienced a major incident on March 28, 2025 affecting Recognition and Rewards, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 06:09 PM UTC
Resolved
Mar 28, 2025, 07:23 PM UTC
Duration
1h 14m
Detected by Pingoru
Mar 28, 2025, 06:09 PM UTC

Affected components

RecognitionRewards

Update timeline

  1. investigating Mar 28, 2025, 06:09 PM UTC

    Engineering has been notified and is currently investigating the issue.

  2. identified Mar 28, 2025, 06:19 PM UTC

    The issue has been identified and a fix is currently being implemented.

  3. monitoring Mar 28, 2025, 06:45 PM UTC

    A fix has been implemented and the team is monitoring results

  4. resolved Mar 28, 2025, 07:23 PM UTC

    The fix has been live and monitored and we are no longer seeing errors.