Resolved after 52 minutes, affecting Bokun Platform, on May 20, 2026.
We have identified the cause of the elevated response times and applied a patch to resolve the issue. Our team is currently monitoring the situation closely to ensure platform stability remains at optimal levels. Normal service should now be resuming for all users.
Affected components
Update timeline
- investigating May 20, 2026, 01:54 PM UTC
We are currently investigating an issue causing elevated response times across the platform. Our team is actively working to identify the root cause and restore normal performance as a priority. We apologise for any inconvenience and will provide further updates here as soon as more information is available.
- monitoring May 20, 2026, 02:06 PM UTC
We have identified the cause of the elevated response times and applied a patch to resolve the issue. Our team is currently monitoring the situation closely to ensure platform stability remains at optimal levels. Normal service should now be resuming for all users.
- resolved May 20, 2026, 02:46 PM UTC
This incident has been resolved.
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