Bokun experienced a minor incident on May 20, 2026 affecting Bokun Platform, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 20, 2026, 01:54 PM UTC
We are currently investigating an issue causing elevated response times across the platform. Our team is actively working to identify the root cause and restore normal performance as a priority. We apologise for any inconvenience and will provide further updates here as soon as more information is available.
- monitoring May 20, 2026, 02:06 PM UTC
We have identified the cause of the elevated response times and applied a patch to resolve the issue. Our team is currently monitoring the situation closely to ensure platform stability remains at optimal levels. Normal service should now be resuming for all users.
- resolved May 20, 2026, 02:46 PM UTC
This incident has been resolved.