Hibob incident

Delay in calculated fields updates

Minor Resolved View vendor source →

Hibob experienced a minor incident on September 9, 2026 affecting Employee Profile and Fields, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 10:55 AM UTC
Resolved
Sep 09, 2026, 06:26 PM UTC
Duration
7h 30m
Detected by Pingoru
Sep 09, 2026, 10:55 AM UTC

Affected components

Employee Profile and Fields

Update timeline

  1. investigating Sep 09, 2026, 10:55 AM UTC

    We are investigating an issue causing delays in calculated field updates. Our team is actively working to identify the cause and restore normal processing as soon as possible.

  2. identified Sep 09, 2026, 12:52 PM UTC

    We have identified the cause of the delay affecting calculated field updates and are actively working to resolve the issue.

  3. monitoring Sep 09, 2026, 05:48 PM UTC

    We have resolved the issue that caused delays in calculated field updates. We are monitoring the service to confirm that processing remains stable and the application is operating as expected.

  4. resolved Sep 09, 2026, 06:26 PM UTC

    The issue causing delays in calculated field updates has been resolved. A recent change caused repeated recalculations, creating a backlog that delayed newer updates. We corrected the issue, cleared the backlog, and recalculated the affected fields. Calculated field processing has returned to normal.