Hibob incident

Talent service - Performance and Surveys aren't loading

Critical Resolved View vendor source →

Hibob experienced a critical incident on August 26, 2026 affecting Surveys and Performance, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 07:29 AM UTC
Resolved
Aug 26, 2026, 08:38 AM UTC
Duration
1h 9m
Detected by Pingoru
Aug 26, 2026, 07:29 AM UTC

Affected components

SurveysPerformance

Update timeline

  1. investigating Aug 26, 2026, 07:29 AM UTC

    We are investigating an issue with our Talent service impacting Surveys and Performance. We’re working to resolve it.

  2. identified Aug 26, 2026, 07:34 AM UTC

    We confirm there is a problem with our Talent service, affecting Performance and Surveys, and we’re working to resolve it.

  3. monitoring Aug 26, 2026, 07:52 AM UTC

    A fix has been applied to address the issues affecting Performance and Surveys in the Talent module, and we’re monitoring the results.

  4. resolved Aug 26, 2026, 08:38 AM UTC

    The issue affecting the Talent module has been resolved. An infrastructure issue caused increased latency that impacted Surveys and Performance. The service has remained stable after implementing a fix, and we are taking measures to prevent recurrence.