Hibob incident

Login Errors for Users Without Fully Configured SSO

Notice Resolved View vendor source →

Hibob experienced a notice incident on February 19, 2026 affecting Employee Profile and Fields, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 08:04 AM UTC
Resolved
Feb 19, 2026, 08:50 AM UTC
Duration
46m
Detected by Pingoru
Feb 19, 2026, 08:04 AM UTC

Affected components

Employee Profile and Fields

Update timeline

  1. investigating Feb 19, 2026, 08:04 AM UTC

    Earlier today, we implemented a security update to our login process that affected users who attempted to log in via an external SSO provider without a fully configured SSO setup. As a result, some users encountered an error when trying to access the platform. We have since taken steps to address the issue and restore expected login behavior to ensure uninterrupted access. We are continuing to monitor the system to ensure stability. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Feb 19, 2026, 08:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 19, 2026, 08:50 AM UTC

    This incident has been resolved.