Hibob incident
We’ve identified an issue with our Compensation service
Hibob experienced a minor incident on October 14, 2026 affecting Compensation, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2026, 02:12 PM UTC
We are investigating an issue affecting the Compensation module. Users may experience issues accessing compensation worksheets and working with compensation letters.
- identified Oct 14, 2026, 02:19 PM UTC
We have identified the cause of the issue affecting the Compensation module, including compensation worksheets and compensation letters. Our team is working to resolve the issue and restore normal functionality.
- monitoring Oct 14, 2026, 03:25 PM UTC
We have implemented a fix for the issue affecting compensation worksheets and compensation letters. The services are now operating as expected. We are monitoring the results to confirm continued stability.
- resolved Oct 14, 2026, 04:11 PM UTC
The issue affecting compensation worksheets and compensation letters has been resolved. A recent update caused some Compensation worksheets to fail loading when configuration data was incomplete. We have implemented a fix, and Compensation functionality is now operating as expected.