Resolved after 1 hour 35 minutes, affecting section-329588 (File Integration), on July 30, 2026.
The intermittent connectivity issue affecting our integration service has been resolved. Our investigation found that the service experienced temporary outbound network connectivity failures. The issue was not specific to any customer or customer infrastructure and resolved without intervention. We found no indication of an application-level issue. The available evidence points to a transient issue within the underlying cloud infrastructure. We are reviewing our retry and monitoring mechanisms to reduce the impact of similar transient connectivity issues.
Affected components
Update timeline
- investigating Jul 30, 2026, 03:30 PM UTC
We experienced intermittent connectivity issues affecting our integration service. Some integration runs were unable to connect to Boards on Fire services and may have failed during this period. We are investigating the issue.
- resolved Jul 30, 2026, 05:05 PM UTC
The intermittent connectivity issue affecting our integration service has been resolved. Our investigation found that the service experienced temporary outbound network connectivity failures. The issue was not specific to any customer or customer infrastructure and resolved without intervention. We found no indication of an application-level issue. The available evidence points to a transient issue within the underlying cloud infrastructure. We are reviewing our retry and monitoring mechanisms to reduce the impact of similar transient connectivity issues.
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