BlueOptima experienced a notice incident on February 3, 2026 affecting UIX, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
UIX
Update timeline
- resolved Feb 03, 2026, 03:11 PM UTC
The application UI was inaccessible due to a database-related issue between 14:21 GMT and 14:40 GMT. The issue has been resolved and all services are operating normally. The root cause analysis is currently in progress, and we will share more details once it is completed.