BlueOptima incident

Data Processing Delays - Reporting Tools Affected

Minor Ongoing View vendor source →

BlueOptima is currently experiencing a minor incident affecting UIX, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 12, 2026, 11:09 AM UTC
Resolved
Ongoing
Duration
● 4h 41m
Detected by Pingoru
Oct 12, 2026, 11:09 AM UTC

Affected components

UIX

Update timeline

  1. investigating Oct 12, 2026, 11:09 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly. Some customers may see delays before refreshed metrics and dashboards reflect their latest data. The data itself is not affected.

  2. investigating Oct 12, 2026, 11:10 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 12, 2026, 03:27 PM UTC

    A fix has been implemented and the system is catching up. We are monitoring the application.