BlueFox Host incident

Throttling on bh001

Resolved after 1 hour 17 minutes, affecting Remote Management, on March 24, 2021.

monitoring Mar 24, 2021, 10:32 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 24, 2021, 09:59 PM UTC
Resolved
Mar 24, 2021, 11:16 PM UTC
Duration
1h 17m
Detected by Pingoru
Mar 24, 2021, 09:59 PM UTC

Affected components

Remote Management

Update timeline

  1. investigating Mar 24, 2021, 09:59 PM UTC

    We are currently investigating this issue.

  2. identified Mar 24, 2021, 10:00 PM UTC

    The issue has been identified, we are waiting to see if we are currently able to resolve this issue.

  3. identified Mar 24, 2021, 10:02 PM UTC

    We're going to restart the affected hosts to help remediate the issue

  4. identified Mar 24, 2021, 10:03 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 24, 2021, 10:07 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Mar 24, 2021, 10:08 PM UTC

    We are planning to scale or migrate the infrastructure affected to mitigate this issue.

  7. monitoring Mar 24, 2021, 10:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Mar 24, 2021, 11:16 PM UTC

    This incident has been resolved.

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