BlueFlame AI incident

Sporadic errors when querying files

Resolved after 2 hours 9 minutes, affecting BlueFlame Web Application, on July 14, 2025.

monitoring Jul 14, 2025, 06:24 PM UTC

Services have been restored

Started
Jul 14, 2025, 04:54 PM UTC
Resolved
Jul 14, 2025, 07:03 PM UTC
Duration
2h 9m
Detected by Pingoru
Jul 14, 2025, 04:54 PM UTC

Affected components

BlueFlame Web Application

Update timeline

  1. identified Jul 14, 2025, 04:54 PM UTC

    For a subset of users, file queries are sporadically erroring. We have identified the issue.

  2. monitoring Jul 14, 2025, 06:24 PM UTC

    Services have been restored

  3. resolved Jul 14, 2025, 07:03 PM UTC

    This incident has been resolved.

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