Resolved after 4 hours 46 minutes, affecting BlueFlame Web Application, on August 19, 2025.
OpenAI has implemented a fix. We are continuing to monitor the situation and will mark this resolved if no further issues.
Affected components
Update timeline
- investigating Aug 19, 2025, 05:59 PM UTC
OpenAI is experiencing issues with searching files directly uploaded to their system. This impacts any files uploaded when interacting directly with a LLM from OpenAI. We are monitoring the situation: https://status.openai.com/
- investigating Aug 19, 2025, 09:13 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 19, 2025, 09:15 PM UTC
OpenAI has implemented a fix. We are continuing to monitor the situation and will mark this resolved if no further issues.
- resolved Aug 19, 2025, 10:45 PM UTC
This incident has been resolved.
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