Bluefin incident

3rd Party Incident

Major Resolved View vendor source →

Bluefin experienced a major incident on August 21, 2025 affecting PayConex, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 11:07 AM UTC
Resolved
Aug 21, 2025, 11:39 AM UTC
Duration
32m
Detected by Pingoru
Aug 21, 2025, 11:07 AM UTC

Affected components

PayConex

Update timeline

  1. identified Aug 21, 2025, 11:07 AM UTC

    Bluefin is aware of an issue with merchants processing on Vital. Vital is working to restore service as quickly as possible. We apologize for any inconvenience caused and sincerely appreciate your patience during this time

  2. resolved Aug 21, 2025, 11:39 AM UTC

    This incident has been resolved.