Bluefin experienced a minor incident on November 1, 2025 affecting ShieldConex, lasting 7h 43m. The incident has been resolved; the full update timeline is below.
Affected components
ShieldConex
Update timeline
- identified Nov 01, 2025, 03:23 AM UTC
We have detected a partial outage with Shield Conex between 9:35 to 9:56 p.m. with processing transactions. Our team of engineers are currently investigating the root cause of the problems and working to minimize impact. Please check back here for further updates. We apologize for the inconvenience and we thank you for your patience.
- monitoring Nov 01, 2025, 04:33 AM UTC
Our team of engineers have implemented a fix for the partial outage with Shield Conex between 9:35 to 9:56 p.m. and we are monitoring the results. We apologize for the inconvenience and we thank you for your patience.
- resolved Nov 01, 2025, 11:07 AM UTC
This incident has been resolved.