Bluefin experienced a major incident on August 25, 2026 affecting PayConex, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
PayConex
Update timeline
- investigating Aug 25, 2026, 02:51 PM UTC
We are currently investigating a potential issue affecting processing on Payconex's Iframes. Our team is working to determine the scope and impact of the issue and identify the root cause. We will provide an update within the next 30 minutes, or sooner if additional information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
- monitoring Aug 25, 2026, 03:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 25, 2026, 04:00 PM UTC
This incident has been resolved.