BlueConic incident

Degraded performance on US-1

Resolved after 1 day 3 hours, affecting Cluster US 1, on March 13, 2020.

resolved Mar 14, 2020, 09:29 PM UTC

The incident is resolved. We are no longer seeing a degraded performance on US-1

Started
Mar 13, 2020, 06:23 PM UTC
Resolved
Mar 14, 2020, 09:29 PM UTC
Duration
1d 3h
Detected by Pingoru
Mar 13, 2020, 06:23 PM UTC

Affected components

Cluster US 1

Update timeline

  1. investigating Mar 13, 2020, 06:23 PM UTC

    We are seeing a degraded performance on the US-1. We are investigating the problem.

  2. monitoring Mar 14, 2020, 12:22 PM UTC

    After making several performance enhancing changes, both in hardware and software, the cluster can now handle the increased load caused by external factors a lot better. We will continue to monitor the cluster and evaluate if additional changes are necessary.

  3. resolved Mar 14, 2020, 09:29 PM UTC

    The incident is resolved. We are no longer seeing a degraded performance on US-1

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