BlueConic incident

Degraded performance on US-2

Resolved after 18 hours 6 minutes, affecting Cluster US 2, on November 6, 2024.

resolved Nov 06, 2024, 06:06 PM UTC

The incident has been resolved. We are no longer seeing degraded performance on US-2.

Started
Nov 06, 2024, 12:00 AM UTC
Resolved
Nov 06, 2024, 06:06 PM UTC
Duration
18h 6m
Detected by Pingoru
Nov 06, 2024, 12:00 AM UTC

Affected components

Cluster US 2

Update timeline

  1. investigating Nov 06, 2024, 10:26 AM UTC

    The performance of your environment is degraded. We are investigating the cause and do our utmost to restore performance as soon as possible.

  2. identified Nov 06, 2024, 10:28 AM UTC

    We have identified the root cause of the issue causing the degraded performance and are currently working on implementing a fix.

  3. monitoring Nov 06, 2024, 02:18 PM UTC

    We have deployed a fix for the degraded performance on US-2 and we are actively monitoring it to ensure the issue has been resolved.

  4. resolved Nov 06, 2024, 06:06 PM UTC

    The incident has been resolved. We are no longer seeing degraded performance on US-2.

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