Blue Canvas incident

Inbound sync failures for some customers

Resolved after 20 minutes, affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), on June 17, 2019.

identified Jun 17, 2019, 07:53 PM UTC

We're experiencing an elevated level of sync errors for 10% of our customers and are currently looking into the issue.

Started
Jun 17, 2019, 07:53 PM UTC
Resolved
Jun 17, 2019, 08:13 PM UTC
Duration
20m
Detected by Pingoru
Jun 17, 2019, 07:53 PM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Jun 17, 2019, 07:53 PM UTC

    We're experiencing an elevated level of sync errors for 10% of our customers and are currently looking into the issue.

  2. resolved Jun 17, 2019, 08:13 PM UTC

    This incident has been resolved.

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